A former State Farm claims processor from Columbia, Missouri, has filed a class action lawsuit against the insurance company for allegedly requiring telephone-dedicated workers to work overtime without pay. Lisa Nobles worked at State Farm’s operations center in Columbia from 2005 to June. During that time, she and other call center employees were expected to arrive at their desks before their paid shifts started to log onto their computers, read and respond to e-mails and do other pertinent tasks to make sure they were ready to make and take phone calls when their shifts began. Additionally, State Farm automatically deducted meal breaks from employee pay, even though the employees worked through part of those breaks. When asked why she waited five years to file her claim, Nobles’ lawyer stated that in most cases, employees don’t know their rights. The lawsuit includes one count of violating the Fair Labor Standards Act, one count of violating Missouri’s minimum wage law and one count of unjust enrichment because State Farm allegedly received benefit from its employee’s unpaid work. Jim Camoriano, spokesman for State Farm, said the “company employee policies comply with all state and federal government rules and regulations.” Camoriano also reported that the Columbia office, made up of about 1,100 employees, has a high retention rate and workers give the company high marks for job satisfaction.
The Fair Labor Standards Act (FLSA) and other laws specifically govern which employees can receive overtime pay and the minimum amounts that employers have to pay. If your employer has tried to circumvent or change these rules for their own benefit, please consider our law office to represent you. For more information, see: http://www.dol.gov
The attorneys at Leeds Brown Law, PC, are devoted to helping clients collect the compensation they have earned and the justice they deserve. If you or someone you know has been faced with a labor dispute, unpaid overtime, wage dispute, employer discrimination, or just looking to speak with an employment attorney, please contact Leeds Brown Law, PC at 1-888-5-JOBLAW, One Old Country Road, Suite 347, Carle Place, NY, 11514-1851.